FAQ

Do you provide OEM and ODM services?

Yes, we provide both OEM and ODM services. We can customize product sizes, colors, designs, and packaging according to your requirements. Our professional team will assist you throughout the design and production process.

How is the product quality?

We strictly control quality at every stage of production. Our products are tested for durability, anti-slip performance, water and oil resistance, and wear resistance to ensure high performance and long service life.

What is your minimum order quantity (MOQ)?

Our MOQ depends on the product type. For most modular floor tiles, small trial orders are welcome. Please contact us for detailed information about each product.

How long is the delivery time?

For stock products, the delivery time is typically 7–15 days. For customized orders, it depends on the order size and design, usually 20–35 days. We always strive to deliver on time.

Can you ship internationally?

Yes, we export worldwide. We have experience with shipping to multiple countries and can handle freight, customs documentation, and packaging to ensure your products arrive safely.

How do you ensure after-sales service?

We provide professional customer service to answer your questions and solve issues promptly. Any quality problems or damages during shipping will be addressed quickly, and replacement parts or solutions will be provided.

How do I install your floor tiles?

Our modular interlocking floor tiles are designed for easy installation without glue. Simply align and lock the tiles together. We also provide installation guides and support videos to make the process smooth.

Can I request product samples?

Yes, we welcome sample requests. Samples allow you to check the quality, color, and suitability before placing bulk orders. Please contact us for sample availability and shipping details.

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